Technology, in general, is continuously evolving, creating a challenge for CSPs to cope with the versatility demand of the market without exploring the latest technologies from both technical realization and business perspectives. Any new product, package, or service relies on an underhood technology that ultimately forms a base for CSP revenues.
Artificial Intelligence is not an exception. The shift of ISPs & CSPs to DSPs has opened doors for a wider portfolio that has been always limited to voice, Data, Connectivity services, basic VASs. Now, Business Departments (B2B, B2C, Wholesale, etc) strive to get new revenue streams with the aging of legacy services and the tough competition with OTTs, Startups, & Public Clouds.