Home | Reports | Technical Documents | Tech-Blog | One-Shot Gallery | Korea ICT News | Korea Communication Market Data | List of Contributors | Become a Contributor |    
Section 5G 4G LTE C-RAN/Fronthaul Gigabit Internet IPTV/Video Streaming IoT SDN/NFV Wi-Fi KT SK Telecom LG U+ Network Protocol Samsung   Korean Vendors
Real World Private 5G Cases   4 Deployment Models On-Premise Cases 5G Core Control Plane Sharing Cases

5G Core Sharing Cases

Private 5G Deployment   • Private 5G Frequency Allocation Status in Korea  South Korean government's regulations on private 5G and KT's strategy for entering the market
Cases in Korea   Private 5G Operators |   SK Networks Service (SI) Sejong Telecom (Wire-line Carrier) KT MOS (Affiliate of KT) • Newgens (SI) • NAVER Cloud more >>  
    Enterprise DIY |   Korea Hydro & Nuclear Power (Power Plant) Korea Electric Power Corporation (Energy) • Republic of Korea Navy more >>
CHANNELS     HFR Private 5G Solution (my5G)       my5G Solution Components       my5G Key Features        my5G Resources        my5G News          
KT’s 2nd Generation AI Hotel Robot Enhances Room Services

KT’s second-generation AI GiGA Genie hotel robot, dubbed “N Bot,” delivers water and towel to guest rooms, which is capable of larger and faster amenity deliveries than the previous version.

  • ‘N Bot’ Debuts with Higher Delivery Capacity, Speed, Battery Durability
  • Popular for Night Deliveries of Bottled Water, Toiletries, and Slippers
  • AI Service Robot Expects to Commercialize in Restaurants and Offices

SEOUL, South Korea (June 30, 2020) – KT Corp. (KRX: 030200; NYSE: KT), South Korea’s largest telecommunications company, announced its second-generation GiGA Genie hotel robot, dubbed “N Bot,” has improved room service at Seoul’s Novotel Ambassador Dongdaemun Hotels & Residences.


KT collaborated with Hyundai Robotics to upgrade the design and function of its AI hotel robot. N Bot debuts on April 30 at Novotel Ambassador Dongdaemun, South Korea’s first AI hotel, owned by KT Real Estate Inc.


KT’s GiGA Genie AI speaker and hotel robot series feature cutting-edge ICT technologies, including space mapping, autonomous driving, and voice recognition. It began room deliveries of bottled water, towels and other amenities at guests’ voice command or via touch screen orders, in December last year.


KT will seek to further commercialize opportunities through its AI robots and to expand their usage to other industries. It expects users will especially appreciate the robots amid efforts to reduce in-person service contact during the COVID-19 pandemic.


KT’s head of AI business Kim Chae-Hee said “KT will try to help our customers enjoy greater convenience in their everyday lives by applying AI robot services in a wider variety of areas beyond hotels, including food and beverages and office operations”.


Linked to an AI speaker, N Bot is capable of seamless service to local and foreign guests, from order to delivery. Currently, user interface is available in Korean, English and Chinese. Application in other languages is also possible.


N Bot’s design is upgraded to slimmer and more streamlined than the first-generation robot. The delivery capsule is 1.5 times larger so that it could carry deliveries more efficiently. The motor and wheels have also been improved, increasing the robot’s speed by 40 percent and its maneuverability around obstacles. Also, the battery lifespan is 30 percent longer than the previous version.


The first-generation GiGA Genie hotel robot has been in service at Novotel Ambassador Dongdaemun for six months and made deliveries to its 211 rooms. Bottled water was the most frequent delivery request between 10 p.m. and 7 a.m., followed by towels, slippers, tooth brushes, shampoos and body cleansers. Most of those deliveries were before midnight with guests saying they appreciated avoiding in-person room service late at night.


Besides amenity deliveries, Novotel Ambassador Dongdaemun uses its AI robot for promotional events and other guest activities.

Thank you for visiting Netmanias! Please leave your comment if you have a question or suggestion.
  HFR's my5G, End-to-end Private 5G Solution [Download PPT



  Recent Netmanias' Contents





Subscribe FREE >>

Currently, 55,000+ subscribed to Netmanias.

  • You can get Netmanias Newsletter

  • You can view all netmanias' contents

  • You can download all netmanias' contents in pdf file









Korea ICT Portal (www.netmanias.com) at Netmanias.com provides you with the latest information about a wide array of ICT services, infrastructure and vendor solutions available from Korea, the world ICT leader.




View All (1716)
4.5G (2) 4G LTE (2) 5G (280) 5G-SIG (2) 6G (3) AI (21) AR (3) ARPU (1) Autonomous Driving (8) BMW (2) Big Data (1) C-RAN (1) C-RAN/Fronthaul (22) CES (2) CORD (1) Carrier Aggregation (9) China Mobile (1) Cisco (2) Cloud (1) Connected Car (12) DASAN Networks (5) Deutsche Telekom (4) EDGE (3) Ericsson (16) FTTH (1) Frequency (1) Fronthaul (2) GCSE (1) GiGA WiFi (1) GiGAtopia (3) Gigabit Internet (32) HDR (1) HFR (2) Harman (1) IPTV (35) Intel (1) IoST (1) IoT (125) Jio (2) KDDI (6) KT (141) Korea (48) Korea ICT Market (10) Korea ICT Service (17) Korea ICT Vendor (7) LAA (4) LG U+ (38) LPWA (6) LTE (105) LTE-A (7) LTE-A Pro (1) LTE-H (1) LTE-M (2) LTE-R (5) LTE-U (3) LoRa (6) MEC (8) MPTCP (2) MSIP (4) MWC (1) MWC 2015 (16) MWC 2016 (3) MWC 2017 (8) MWC 2018 (3) Massive MIMO (1) Media Platform (1) NB-IoT (9) Netflix (1) Network Slicing (1) New Radio (1) Nokia (16) O-RAN (1) OCP (3) OTT (1) Orange (1) PS-LTE (7) Platform (3) Private 5G (31) Private LTE (1) Public Safety (10) Qualcomm (10) RCS (2) Roaming (2) SDN/NFV (37) SK Broadband (6) SK Telecom (243) SK telecom (1) Samsung (166) Security (4) Self-Driving (2) Small Cell (4) Sprint (1) T-Mobile (1) UHD (11) URLLC (1) V2X (2) VR (11) Verizon (7) Video Streaming (12) VoLTE (4) Wi-Fi (29) WiGig (1) YTL (1) eMBMS (2) mmWave (2) vRAN (1)
Password confirmation
Please enter your registered comment password.